email ai workflow
turn travel emails into ai conversations.
when a traveler emails your company, Rivi understands the request and responds immediately with a link into ai chat - the traveler continues planning with their original request and response already in context.
inbox · yourtravelcoemail → ai chat
incoming email9:02 am
need london next week. ideally united, tuesday morning out and friday evening back.
request understoodsearch initiatedai response generated
email response · 9:02 am
i found a few options that match your trip.
continue with ai →opens ai chat · context carried over
yourtravelco ai chat
need london next week. ideally united, tuesday morning out and friday evening back.
these are the best options based on your request:
best matchUAto london · LHRtue 8:40 am out · fri 6:15 pm back
make the return later
email in · conversation onillustrative example
what it does
01
understands inbound travel requests sent by email.
02
generates an immediate contextual response with a link into ai chat.
03
carries the original request and ai context into chat so the traveler can continue naturally.
business impact
01
higher conversion
inbound email demand becomes an interactive booking journey.
02
faster response
every travel email answered immediately.
03
lower cost to serve
automate the first touch on repetitive requests.
04
new demand captured
structure complex requests that arrive outside search.
measured against your baseline · availability varies by deployment
integration
connects to your inbox and hands off into ai chat - every response and search runs through your live inventory and business rules.
your inventoryyour apis
build this into your travel experience
search. support. booking. everywhere your customers are.
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