what if searching for a flight was as easy as sending a WhatsApp message?
Rivi built cleartrip’s WhatsApp AI experience around natural conversation, live flight inventory, personalized recommendations and a direct path into booking - fully localized in English + Hindi.
start with whatever you want to say.
a traveler can type a request, send a voice note, share an image, upload a document or send a travel link. Rivi understands the trip intent and turns it into a live cleartrip search.
the product supports text, voice, images, PDFs and social-link input - including ambiguous-query clarification and contextual refinement.
one conversation. from search to checkout.
english + हिंदी, end to end.
the complete WhatsApp experience is localized in Hindi as well as English, including text and voice interaction - so travelers can search and refine trips in the language they’re comfortable using.
voice notes are processed in both English and Hindi.
simple conversation. serious travel intelligence underneath.
Rivi understands the request, searches live inventory, ranks the options around the traveler’s preferences and keeps context as the conversation evolves.
the recommendation layer matters here too. an LLM can understand “nonstop, but only if it isn’t much more expensive.” Rivi’s travel recommendation intelligence evaluates the actual flight inventory and decides how those trade-offs should affect the ranking.
language understanding tells us what matters. recommendation intelligence decides which real options fit best.